Sage Cares

At Sage Vision, we help you figure out what works for you and are here for you before, during and after a purchase.

Please reach out any time!

Phone: (800) 210-8008
Fax: (267) 712-7103
Email: info@sagevisiontech.com

Sage Vision Tech Support Policy

Sage Vision provides technical support and troubleshooting if a device is not working properly. 

 

Device Eligibility 

  • Device must be purchased from Sage Vision directly
  • Product Serial Number Required
  • Highest Priority benefit given to Sage Vision Customers with No Fuss+ protection

 

Used or Donated Devices Tech Service & Support Policy

  • A Manufacturer’s Warranty does NOT follow used or donated devices. Even if the life of the device is within the Manufacturer’s Warranty period, once the device changes ownership the warranty terms are not transferable. 
  • We believe every assistive technology device should be actively used by someone who needs it! We salute recycling, sharing, repurposing and in-kind donation. 
  • Currently, our business model does not include used equipment or facilitating referrals.
  • We do not offer a buy back, discounting, referrals, or reselling programs.  

 

Special Consideration 

  • Technical Support & Troubleshooting via video meeting or phone 
  • By appointment only 
  • Fee for Service $90 – $275  

If you haven’t done so, you could call the manufacturer directly and ask for tech support – hardware category. They are a large company – biggest in the industry – and a team member may be able to help you. They have separate corporate policies from Dealers like Sage Vision. 

Call us at 800.210.8008 if you have any questions or want to pursue further assistance with your device. We are in your neck of the woods. 

Cancellation Policy

Kindly notify us via phone and/or email at least 24 hours in advance if you need to cancel or reschedule an appointment.

Pricing subject to change.
ALL SALES FINAL.

Sage Vision is a proud sponsor of the Vision Bowl by Venango County Association for the Blind

TEAM & TABLETOP SPONSOR OF THE VISION BOWL

Pennsylvania Proud

Sage Vision is a women-owned small business in Pennsylvania. The entire Sage Vision team is dedicated to providing exceptional personal service to meet the needs of clients and customers across PA.

Sage Vision Technology Inc. BBB Business Review

SOLE SOURCE STATEMENT: Authorized PREMIER Low Vision Dealer for Vispero brands Optelec and Freedom Scientific (not limited to) Optelec: ClearView, ClearReader & Compact etc. Freedom Scientific: RUBY® TOPAZ®, ONYX®, FUSION®, ZoomText®, OpenBook®, PEARL® etc.
Stella, Schweizer, ERGO-Lux Low Vision Lighting & Magnifiers, eSight4, NuEyes, DreamWorks Vision Authorized Dealer: LVI MagniLink & IrisVision