No Fuss+ Premium – $299
Peace of Mind
- Direct Ship delivery and tracking
- Unboxing support for a safe, practical set up
- Instant manufacturer warranty registration
Device Repair / Replacement Support?
- Troubleshooting Tech Support Priority status
- Less hassle, less time and less confusion for you!
“Learn How to Use It” Training ?
- Customized to you
- Useful, everyday info knowledge that will empower your life with low vision!
- One-on-one training via virtual / phone
- 3 – 30 min sessions
- Practice assignments between sessions
– A 5% loyalty discount on future purchases
– Access to product resources for updates/upgrades
– Exclusive Price Offers for New Product Releases
No Fuss+ Basic – $139
Peace of Mind
- Direct Ship delivery and tracking
- Unboxing support for a safe, practical set up
- Instant manufacturer warranty registration
“Learn How to Use It” Training ?
- Customized to you
- Useful, everyday info knowledge that will empower your life with low vision!
- One-on-one training via virtual / phone
- 1 – 30 min session
– Access to product resources for updates/upgrades
- Customer may incur shipping costs
- Minimum $500 purchase
- Certain exclusions may apply
- 1 plan per end user
- Plan renews 24 months from date of purchase.
Sage Vision Troubleshooting & Tech Support Policy
Sage Vision provides technical support and troubleshooting if a device is not working properly.
Device Eligibility
- Device must be purchased from Sage Vision directly
- Product Serial Number Required
- Highest Priority benefit given to Sage Vision Customers with No Fuss+ protection
Used or Donated Devices Tech Service & Support Policy
- A Manufacturer’s Warranty does NOT follow used or donated devices. Even if the life of the device is within the Manufacturer’s Warranty period, once the device changes ownership the warranty terms are not transferable.
- We believe every assistive technology device should be actively used by someone who needs it! We salute recycling, sharing, repurposing and in-kind donation.
- Currently, our business model does not include used equipment or facilitating referrals.
- We do not offer a buy back, discounting, referrals, or reselling programs.
Special Consideration
- Technical Support & Troubleshooting via video meeting or phone
- By appointment only
- Fee for Service $90 – $275
If you haven’t done so, you could call the manufacturer directly and ask for tech support – hardware category. They are a large company – biggest in the industry – and a team member may be able to help you. They have separate corporate policies from Dealers like Sage Vision.
Call us at 800.210.8008 if you have any questions or want to pursue further assistance with your device. We are in your neck of the woods.
